FAQ
Frequently Asked Questions
Ask Us Anything
We'll answer all your burning questions!
Are there contracts?
For the semi-private training, we have a month-to-month plan where you can cancel at any time. We also have an annual agreement with a more favorable price for the semi-private training. Schedule a consultation with us for more information.
For our athlete speed and power memberships, they are auto-billed every four weeks and require a 7 day email notice to cancel.
Are there any other fees?
We have one annual facility fee that is drafted in September each year.
How do I cancel?
If you must go, an email cancelation is required to info@goperformanceptc.com
So you’re a CrossFit?
Not that either.
So what do you specialize in?
For adults, we specialize in semi-private personal training so that you can have a custom workout tailored for your strengths, weaknesses, injuries, restrictions and goals. This is done in a small group of up to six people and a coach.
For athletes, we focus on improving their overall performance so that they can excel in their sport. We track athletic performance monthly by testing the first Wednesday of each month.
Is there a trial?
For our adult sessions, we want your first session and experience here to be unlike any other gym. All of our adult clients start with an initial consultation, where a movement screen is conducted. From there, we go over the best way to move forward, including a two-week trial for adults.
For our Athlete Speed and Power Sessions, you can drop into a session by booking on the app and paying the drop in fee of $40.
Do I have to register to attend a session?
Yes. We cap our semi-private classes at six people.
The sessions open a week in advance and close an hour before they begin. Pre-booking is required into the semi-private sessions as they are capped at 6 people.
What's the vibe?
We are a welcoming gym. We hope you always encounter a friendly hello. If you are here to improve yourself and you’re coachable, you will fit right in.
Can I bring a guest?
GoPerformance is a Members Only club. Drop-ins are not permitted. Drop-ins are only permitted in the Athlete Speed and Power sessions and they are $40 each session.
Do I need to pre-book the sessions?
Pre-booking is required for semi-private as our coaches prepare a custom workout for each individual client. For Athlete Speed and Power, we prefer you pre-register for each session.